A very good friend of mine has started her own blog and I found it fascinating. She found an oulet to her creativity which I find amazing. She is a very talented woman who can do just about anything she puts her mind to. She has now inspired me to start my own blog. In other words Thank you JMK.
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Sunday, September 11, 2011
9/11
Friday, September 2, 2011
Really?
A patient calls into a doctors office speaking to the receptionist- patient-" Yes , I want to make an appointment to see the Dr."
Receptionist -" Sure I will be happy to help you."
Patient- " I don't have anything to write with and I don't have my calendar with me. Can you call me back?
Really?
A patient calls into the Dr.'s office 10min. after their schedule appointment.
Patient- Yes, I have an appointment with the Dr. today but I am running 10 mins. late.
Will you let the Dr. know? Receptionist - Your appointment was schedule for 10min ago. Are you saying you are going to be another 10 min. before you can get here? I am sorry we have to reschedule.
Really?
A patient calls into the office. Patient-"Yes I would like to make an appointment to see the Dr." Receptionist - OK, the Dr. has this Tuesday Sept. 7 open at 1pm." Patient- OK, I can come to that. What day is that on? Receptionist- This Tuesday Sept. 7Th at 1pm. Patient- What was the time?Receptionist- 1pm.Patient- What day was that?Receptionist- Tuesday.Patient- Will you send me a card to remind me?
Really?
A patient calls and speaks to the receptionist- Patient- I need to make an appointment with the Dr. but I can only come on come on Monday oh, I am wrong I won't be home on Monday, I can't come on Tuesday, I can come on Wednesday at 4pm. I can't come on Thursday, and Friday well I can't come at all. But I really need to see the Dr.
What??????
A caller calls into the office. Caller- My name is .....and I need to make an appointment with the Dr. as soon a possible. Receptionist- what is your birth date?Patient- #######.Receptionist- I don't see you in our system. Are you a current patient of the Doctors? No this is for my mother. I have to get her in to see the Dr. She is having problems and I can't wait to get her in. Receptionist-OK, and your mother is she a patient of our Dr.'s now? Caller- yes. Receptionist- What is the patients name?-Caller- She has to get into see the Dr. today." Receptionist- We will see what we can do. What is the patients name?Caller-If we can get her in around lunch time that would be great. Receptionist.- What is the patients name? Caller - Oh, I'm sorry you want my mothers name.
Really???????
What is missing?
A patient calls into a Dr.'s office and leave this message on the receptionist voice mail. " I need to make an appointment with the Dr."